Received from Trading Standards, October 2022

Reporting by the public
The Citizens Advice Consumer Service (CACS) operate the primary reporting tools for
scams in England – collating and passing on cases to Trading Standards.
 They offer tools for reporting online and offline scams – both available via
https://www.citizensadvice.org.uk/consumer/scams/reporting-a-scam/
 They also take phone calls via their consumer helpline on 0808 223 1133.

They also encourage consumers to make an additional report to Action Fraud, the
national reporting body for fraud. They are part of the National Fraud Intelligence Bureau
– who pass intelligence to police and other enforcement agencies for action.
 They offer an online reporting tool https://www.actionfraud.police.uk/reporting-
fraud-and-cyber-crime
 They also take phone calls on 0300 123 2040